Submit A Request
Find out about how to use Piktochart here
All About Piktochart's Infographic Editor
BASICS: HOW TO PIKTOCHART
Do you have Piktochart E books, guides, or self help books to get started?
Are there any publications/ books that I can read to help with my designs?
How can I create a resume with Piktochart?
How can I request a demonstration of the Piktochart features?
How do I choose a format and what content will work with it?
How do I find the latest templates?
See all 22 articles
I need help on my Canvas with the content and design.
Can I use my Brand Colors and upload them in the editor?
How does Piktochart work on my iPad?
How can I remove the faint, dotted cut off line on my Piktochart?
How can I modify text size, color, or font style?
I don't know much about design. How can I make great visuals with Piktochart's templates?
See all 19 articles
How can I use Textframes in different ways?
Piktochart Glossary / relating to Graphics
Can I add additional space ( mb ) to my image upload section?
How do I crop images in Piktochart's editor?
How do I add animated images to my canvas?
Who owns the copyright of my Piktochart?
See all 20 articles
Can I upload my own svg (icon) to my canvas?
How do I create a stacked bar chart?
How to insert chart into my Infographic?
How to import data to my charts?
Complete list of customisable options for charts
How to modify chart data that is linked from Google Spreadsheet?
See all 15 articles
Why can't I find a country on the map tool?
Can I add a map by city, county, or state?
What are the latest map updates?
How do I insert / add a map?
How can I add colors to my map?
How do I insert a YouTube or Vimeo video?
See all 7 articles
Where can I submit my Piktochart Infographic on the internet besides Social Media?
How can I publish and make infographics for Social Media?
How can I see my Piktochart in Presentation mode?
How do I Share and Publish my infographic?
How do I find the URL of my Piktochart?
My Piktochart fails / failed to save. What can I do now?
See all 15 articles
Why won't my Piktochart download?
Why can't I add / upload my own fonts to my Piktochart?
Why is an image missing or distorted?
How come my Piktochart is not loading in the editor?
How is my Piktochart Saved or Auto saved?
How can I save time creating with Piktochart?
See all 16 articles
The Available Formats in Piktochart
What is Infographic format?
What is Report format?
What is Poster format?
What is Presentation format?
Getting Started on Piktochart
Logging Into Piktochart
My Confirmation email is not working. How can I confirm it, and log in?
How can I collaborate with a group or team on my Piktochart?
How do I change my password?
How do I change my email address used for logging into Piktochart?
How do I contact Piktochart?
I need help urgently!
I paid for Pro / Lite , but it isn't showing my Pro or Lite features. How can I check this?
My team or class needs a Piktochart demonstration. How can I request this?
I don't have my Pro features, but I paid for the subscription. What happened?
Someone left our company / office / classroom. How do we change email log in, access our Pro/ Lite account?
How do I renew my Education / Non Profit / Charity Pro this year?
What happens to the files saved in my PRO account once I cancel it?
See all 8 articles
Billings and Payments
When can I get my receipt / invoice for the subscription?
How do I check my subscription / plan's expiration date? or change my plan?
What is Braintree?
Where can I find my Billing Invoice / receipt?
How do I cancel a recurring payment?
How do I change my payment source
See all 8 articles
Education and Non Profits
What rates do you have for members of Non-profits/Governmental Agencies?
What rates do you have for Educators or Students?
How do I apply for the Educator/Student discount?
How do I apply for the Non-Profit/Governmental discount?
What browser does Piktochart work best on?
Can our infographics be shared via the company intranet?
How does Piktochart ensure that my personal data is secure?
Can't Find What You Need?
Powered by Zendesk