Although we're sorry to see you go, we're always happy to assist. To delete your account, first log-in to Piktochart. Look in the upper right for the small profile icon. Hover over it and then choose Account Settings.
Then, click the Plans and Billings tab and the Delete Account option will be at the bottom. It will take up to 14 days to actually delete your account, as we offer this 14-day grace period.
If applicable, you may want to also log-in to your PayPal account to confirm that there won't be any further payments to Piktochart. First, log in to your PayPal account, go to your Profile, and click My Money. Update your agreement in the "My Preapproved Payments" section.
We definitely value your opinion, so if you could let us know why you're leaving Piktochart, we'll do our best to improve. Thank you for using Piktochart :)