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How do I change my payment source?


We understand that sometimes you have new payment source and wish to use that in the next payment.

If you are using Paypal, go to your PayPal dashboard and add a different funding source. Be sure to remove all old source of funding. 

Alternatively, you can first cancel your recurring payment, and start a new subscription with Piktochart (not recommended).

Link on how to cancel recurring payment:

If you used Braintree to make the payment, the only way to change the payment source currently is to re-subscribe. We are working on making this possible in Piktochart very soon. 


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