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How do I change my payment source?

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We understand that sometimes you have new payment source and wish to use that in the next payment.

If you are using Paypal, go to your PayPal dashboard and add a different funding source. Be sure to remove all old source of funding. 

Alternatively, you can first cancel your recurring payment, and start a new subscription with Piktochart (not recommended).

Link on how to cancel recurring payment: https://piktochart.zendesk.com/hc/en-us/articles/200678974-How-do-I-cancel-a-recurring-payment-

If you used Braintree to make the payment, the only way to change the payment source currently is to re-subscribe. We are working on making this possible in Piktochart very soon. 

 

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