Hello Piktochart enthusiasts! We want to help you understand how to find a saved visual that does not display a miniature Preview or thumbnail picture of it in the Dashboard.
To begin, please note that there is a timed built-in auto-save feature to save your work during the editing process. Therefore, you will have access to it if you forget to save your Piktochart before you leave the editor.
In the Dashboard, you may not be able to see a Preview image or thumbnail of your work.
As long as you had a stable connection, and you were using Chrome's or Firefox's latest browser version, it has been auto-saved.
It will look like this in the dashboard:
It may take some time to find it. You can click Edit, when you hover over the teal letter "P" to find the latest auto-saved version. Checking each one is a good idea.
It is always recommended to click the Save button (above your canvas to the right) to make sure that you can see the Preview or thumbnail in "My Saved Pitkocharts" section to easily locate it.