Font removal

We have recently unpublished a number of fonts within the editor and added new replacement fonts which are similar in style to the original ones (you can find the complete list below). While you are still able to see them in your visuals, we wanted to let you know that as of 31st January 2020, these fonts will no longer be supported in Piktochart.

How Do I Know If My Visuals Are Affected?

If you open up a visual that is affected, you will see a pop-up message that indicates the affected fonts and our suggested alternatives. This message will be visible from now until 31st January 2020.

We recommend that you first open the visuals that you may have shared with others or embedded in other sites, to make sure that those visuals are not affected or to replace some of the content with one of our new, replacement fonts.

The already downloaded PNG or PDF file of the visual will not be impacted now, or beyond 31st January 2020.

List of Unpublished Fonts

Here’s the list of the 31 fonts we’re unpublishing - and the replacement fonts:

What Options Do I Have And What Actions Are Recommended For Me?

  • Replace your fonts: The replacement fonts are recommended because they’re very similar to the fonts being removed, and this can reduce disruption to the visuals. However, there may be slight differences between some of them which may cause text alignment issues. If that happens, you will need to adjust the text box sizes to fix them.
  • Upload your fonts: If you’re a PRO user and you have licenses for any of the fonts being removed, you can upload them through the Brand Assets → Fonts page. Click here to learn more. PRO Team owners can also upload the fonts to make them available for all Team Members.

What If I Choose Not To Make Any Changes? 

If you choose not to take any actions, all the unsupported fonts will revert to the replacement fonts by default on your visuals by end of January 2020. We won’t be able to support these fonts moving forward. Thank you for your understanding on this matter!

Where Can I Find or Purchase the Fonts I Need? 

Some Fonts can be found in your own computer. They are called System Fonts. These are the System Fonts that are being unpublished from Piktochart:

  • Verdana
  • Helvetica
  • Tahoma
  • Comic Sans
  • Impact
  • Times New Roman
  • Arial
  • Courier New
  • Georgia
  • Trebuchet MS

If you're using Windows:

1. Go to your Windows/Fonts folder (My Computer > Control Panel > Fonts)

2. Select View > Details. You'll see the font names in one column and the file name in another. In recent versions of Windows, type "fonts" in the Search field and click Fonts - Control Panel in the results.

If you're using Mac:

1. Search for the Font Book folder on your Mac.

2. Look for the system font you need.

If the font you need is a local font, you can purchase it from several websites, for example:

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