Confirmation Email

Before you proceed with downloading or sharing your visuals, you'll first need to confirm your email to verify the email that you've signed up with is indeed correct and valid.

A confirmation email will be sent to your email inbox of the account once you've signed up. 

Should you not receive the confirmation email, click on the Resend Confirmation Email button. A new confirmation email will be sent to your email. Try checking your spam or junk folder should you not receive in your inbox. Click to confirm.

If you still do not receive your confirmation email, there could be two reasons:

1
Your email inbox is blocking external emails 
2
You have entered an incorrect/invalid address 
We recommend using a different email address for your Piktochart login so you can proceed. You can refer to the article on Changing Email Address

Common Questions

Why did I receive a Confirmation Email when I didn't sign up on Piktochart?

Most likely, someone tried to create a Piktochart account using your email by mistake. If this email isn’t confirmed, it won’t be added as confirmed to their Piktochart account.

The easiest thing to do is ignore the email as no one can access your email inbox. You can also delete the account on your end but that would need to go through the whole reset password system.

My email is correct but I still do not receive any confirmation email. 

You can reach out to our friendly support team at [email protected] who will be happy to help you out!

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