If you do not receive the email message from Piktochart to confirm the account that you registered (or email with a link to reset your password), and you have a spam filter, please do check and make sure that the message has not been filtered as spam, junk or trash in your email account. This may need to be accomplished with your IT department or Help desk if it is a work or organization email or internet connection.
To avoid missing further emails from us (for example, if you need to reset your password) please add the following to your email contacts or trusted senders list within your email provider: @piktochart.com, firstname.lastname@example.org, and email@example.com. Next, please try the confirmation link we can resend.
Contact our caring Delight Officers to let us know if you still have any issues, and the error that you receive.