Mobile Compatibility

At this moment, Piktochart is best accessed and edited from a desktop or a laptop with the latest versions of Google Chrome or Mozilla Firefox. The platform is not yet optimized to work on mobile browsers for both Android and iOS devices and iPods. 

As such, attempting to use the editor on your mobile devices, may not work as intended.

However, this is on the roadmap for future improvement to work on major mobile devices. Stay tuned for more updates!


Common Questions

I am having issues with upgrading. Why is this so?


If you're facing issues upgrading your plan, please make sure you're not using an iPad or mobile device. Upgrading works best on a desktop browser. If you're already on desktop and still experiencing problems, try refreshing the page or clearing your browser cache. Let us know if the issue persists—we're happy to help!

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