Change or Remove Payment Method

To change or remove your credit card, 

1. Visit the Plans & Billings tab in your Account Settings page (or here for Team payments). 

2. Under the Payment Method, you will find a roster with all cards you have previously used on Adyen. 

3. Click the ‘Add New Card’ and submit the details of your intended card. Thereafter, your new card will appear as one of the thumbnails. Ensure that it has a tick in the top right corner, which means it is the card that will be charged during the next billing.

If you are using Paypal, you will need to log in to Paypal to change it in your Paypal account.

Common Questions

Can I remove my Credit Card from my Account Settings?

Yes! You can. It’s very simple to remove your Credit Card from your Account Settings. First, you will need to make sure there are no active subscriptions. Once you’ve canceled your recurring payment, you can hover over your Credit Card and on the upper right corner you’ll see a red X. Click on it, and confirm that you wish to delete your card entirely.

After you remove your card, it won’t be possible to reinstate your plan. 

Why was I unable to make my payment?

Here are some possible reasons why you've experienced a failed payment.

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