Payment Methods

With our recent engagement with a new payment gateway, Paddle, we can now accept purchases using most payment methods! 

You can pay via:

  • Mastercard
  • Visa
  • Maestro
  • American Express (AMEX)
  • Discover
  • Diners Club
  • JCB
  • UnionPay
  • Mada
  • PayPal
  • Wire Transfers (ACH/SEPA/BACS)

We do not accept payments via checks/cheques. If you need a manual or custom invoice via bank transfers, please feel free to reach out to our support team. 

Common questions

Does the price charge inclusive of tax?

As a Merchant of Record, Paddle collects and remits sales tax in jurisdictions where this is a requirement. If you reside in a country or state in this list, sales tax will be added upon checkout. The addition of sales tax may see your subscription price increase by a minimal amount. You may find the tax breakdown in your receipt/invoice. 

If you have a Sales Tax Exemption Certificate (US customers) or a VAT ID (or any other form of sales tax), please email [email protected] so Paddle can organize for sales tax to be deducted from all future billings. 

How do I find my paid invoice?

You will receive the paid invoice in your email inbox once your transaction is successful. Please search your Spam/Junk folder. 

If you did not receive the invoice in your inbox, please provide your email address to [email protected] or reach out to the Piktochart Support team at [email protected] We will do our best to locate your invoice!

Do note that you are no longer able to access your Invoices under your Plans & Billings page.

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