With our recent engagement with a new payment gateway, Paddle, we can now accept purchases using most payment methods!
You can pay via:
- American Express (AMEX)
- Diners Club
- Wire Transfers (ACH/SEPA/BACS)
We do not accept payments via checks/cheques. If you need a manual or custom invoice via bank transfers, please feel free to reach out to our support team.
Does the price charge inclusive of tax?
As a Merchant of Record, Paddle collects and remits sales tax in jurisdictions where this is a requirement. If you reside in a country or state in this list, sales tax will be added upon checkout. The addition of sales tax may see your subscription price increase by a minimal amount. You may find the tax breakdown in your receipt/invoice.
If you have a Sales Tax Exemption Certificate (US customers) or a VAT ID (or any other form of sales tax), please email [email protected] so Paddle can organize for sales tax to be deducted from all future billings.
How do I find my paid invoice?
You will receive the paid invoice in your email inbox once your transaction is successful. Please search your Spam/Junk folder.
If you did not receive the invoice in your inbox, please provide your email address to [email protected] or reach out to the Piktochart Support team at [email protected] We will do our best to locate your invoice!
Do note that you are no longer able to access your Invoices under your Plans & Billings page.