Paid Invoice & Receipt
You will receive a copy of the paid invoice via email once payment is made.
For Adyen users, you can get your paid invoice or receipt in your Piktochart account,
Go to the upper right corner Gear button → Settings & Members.
- On your Workspace Settings tab, select Plans & Billings.
You can find all your invoices, ready to be downloaded in PDF format.
You can also update your company information if needed for expensing at your company or organization on the Personal Settings tab in Settings & Members.
If there’s an invoice you can’t find, please contact us and we'll help look into this for you.
For purchasers who purchased via Paddle, our new merchant of records, you are no longer able to retrieve your paid invoice through the Plans & Billings Page.
You will receive an email notifying you of your recent transaction and you can retrieve your Paid invoices on in your email inbox. Please check your Spam or Junk folder if you're unable to find them.
Once you have retrieved your invoice:
Click View Receipt.
Next, click Add Address on the left side of your invoice.
You are free to update these as you see fit at any point in time. Any changes will also be reflected in future invoices generated.