Login

We’ve switched to Magic Link as the only sign-in method for users with verified, active emails. No password needed—just your email address.

Who can use Magic Link?

Eligible: Accounts with a verified and active email.
Not eligible yet: If your email isn’t verified or your account is inactive, you’ll be prompted to verify/reactivate first.

How to log in

Go to the Piktochart login page.

💡 Note: Sign up and create a free Piktochart account if you have not!

Enter your registered email address.

You will not see a password field.
You’ll see this message:

“A magic login link has been sent to your email. Please check your inbox to login.”

Check your inbox for an email and click the button to log in to your Account.
You’ll be signed in automatically.

🔐 Note:

Your Magic Link is one-time-use only and expires after 15 minutes.

Common Questions

What if I didn’t receive the magic link email?

Wait 2–3 minutes and check Spam/Junk, Promotions/Updates (Gmail), or Other/Clutter (Outlook).
Allowlist/whitelist @piktochart.com domain (add to Safe Senders/Contacts).
Make sure your mailbox isn’t full; delete a few large emails and resend.
Confirm there are no typos in your email.
Using a work/school email? Ask IT to allowlist Piktochart domain (transactional emails).

If you still did not receive the email, contact [email protected].

Can I still use my password?

Password login is fully disabled to simplify and secure the login experience. Magic Link simplifies access and reduces password-related issues while keeping your account secure.

How long is the magic/confirmation link valid?

Links are time-sensitive and they will be active for 15 minutes. If the link has expired, request a new one and use the latest email.

I unsubscribed from marketing emails—does that block login emails?

No—login and account confirmations are transactional and you should still receive them.

Can I use 2FA to login to my account?

Yes. You can setup and login through two-factor authentication. Follow the steps here to setup 2FA for your account: Setup Two Factor Authentication

My email is no longer active. Can I update my email?

You can update your email from your Account Settings > Email Address.